TERMS & CONDITIONS
Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using www.a20three.com (“the Site”) operated by A23 Dalla Mora t/a A23 (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for physical activity undertaken by you at A23, use of the A23 spaces located at Konradstrasse 20 in Zurich and use of the Site at www.a20three.com
STUDIO POLICIES
LATE ARRIVAL
Due to health and safety reasons, if you arrive at the studio after the scheduled start time, the main door will be locked and you will unfortunately not be able to participate in the class. We encourage all clients to arrive 10 minutes before the scheduled start time.
FIRST TIMERS
First timers must be present at least 10 minutes before the scheduled start time in order to fully prepare for the class and have the necessary reformer introduction.
CANCELLATION POLICY
Booked classes must be canceled 12 hours in advance or you will be deducted that class credit. This includes switching time slots under the 12-hour notice time period. Every class must be canceled through mindbody and not via E-mail or Instagram DM.
WAITLIST
If you were on the waitlist and did not make it on the final class list, your credit will be placed back into your account.
PERSONAL BELONGINGS
You agree that A23 is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
FURTHER STUDIO RULES AND REGULATIONS
We encourage you to enjoy our classes without the usage of your mobile phone. Nevertheless, the use of mobile phones is permitted in the studio. Please ensure that your mobile phone is on mute, other customers are not recognizable on pictures / videos and/or interrupted by the use of your phone.
For slowburn classes, please refrain from taking more than one of each towel during your visit.
If recovering from injury or illness, notify the instructor prior to class start time.
REFUND POLICY
All credits are non-refundable. Please refer to our cancellation policy for class bookings. If you have any specific query, please reach out to us.
LIMITATION OF LIABILITY
By booking and attending classes, events, activities, and other programs and using the A23 facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the A23 workout program. You hereby acknowledge that you have voluntarily chosen to participate in a physical exercise program and you understand that A23 recommends that you consult a physician prior to attending any classes. By attending a class, you assume all risks for your health and well-being, and fully release and hold harmless for any responsibility, cost or damages A23 Dalla Mora, its instructors, members and employees. You hereby acknowledge that you, and any minor* under your care, fully released. *A minor aged up to 15 years may participate with a parent present.
HEALTH WAIVER
I agree that I am responsible for monitoring my own physical condition, including during the exercise. I agree to inform A23 regarding any and all relevant information about my physical condition as well as injuries and keep this information up-to-date. I agree that I will immediately stop the physical exercise if I suffer from any unusual or concerning symptoms and inform A23 about it.
I agree that A23 accepts no liability for any injury caused using equipment, activity or other physical exercise other than in respect of injury resulting from the negligence of or failure to take reasonable care by A23 or its employees and instructors acting during their employment/engagement.
I agree that A23 accepts no liability for damage or loss to my property that may happen whilst participating in physical exercise other than in respect of damage or loss resulting from negligence of or failure to take reasonable care by A23 or its employees and instructors acting during their employment/engagement. I agree to adhere to A23’s rules and regulations.
SITE
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement. These Terms of Service set forth the legally binding terms for your use of A23’s services. You are only authorized to use the A23 Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these Terms of Service. Please read these Terms of Service carefully and save it. If you do not agree with it, you should leave the A23 website and discontinue use of A23 Services immediately.
CONTENT
The content on the A23 website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to A23, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. A23 reserves all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services provided by you to Company are non-confidential and shall become the sole property of A23.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.
MOBILE SERVICES
The A23 Services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase A23 packages via your mobile phone, (ii) the ability to receive and reply to A23 messages, (iii) the ability to browse A23 from your mobile phone and (iv) the ability to access certain A23 features through a mobile application you have downloaded and installed on your mobile phone (collectively the “Mobile Services”). We do not charge for these Mobile Services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding A23 and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
TERMINATION
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
THIRD PARTY SITES
Our Site may contain links to third-party sites that are not owned or controlled by A23.
A23 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.
GOVERNING LAW
This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Zurich, Switzerland, without giving effect to any principles of conflicts of law.
CHANGES TO THIS AGREEMENT
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.
We encourage you to review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
TERM
These Terms of Service shall remain in full force and effect while you use the A23 Services or are a Client. You may terminate your membership at any time, for any reason, by following the instructions on the “My Account” page or by contacting the studio directly via email. A23 may terminate your membership at any time, without warning, if you breach these Terms of Service. Even after membership is terminated, these Terms of Service will remain in effect.
FEES
You acknowledge that A23 charges fees for its services, and A23 reserves the right to change its fees from time to time at its discretion. If A23 terminates your membership because you have breached these Terms of Service, you may not be entitled to a refund of any unused portion of credits or other fees.
PASSWORD
When you sign up for member Services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another member at any time or to disclose your password to any third party. You agree to notify A23 immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
ENTIRE AGREEMENT; NO WAIVER
These Terms of Service, together with our Privacy Policy, and any other legal notices published by A23 on the website, shall constitute the entire agreement between you and A23 concerning our website. If any provision of these Terms of Service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term, and A23’s failure to assert any right or provision under these Terms of Service shall not constitute a waiver of such right or provision. A23 reserves the right to amend these Terms of Service at any time and without notice, and it is your responsibility to review these Terms of Service for any changes. Your use of the A23 website following any amendment of these Terms of Service will signify your assent to and acceptance of its revised terms.
ARBITRATION
You and A23 agree that, except as may otherwise be provided in regard to specific services on the site in any specific terms applicable to those services, the sole and exclusive forum and remedy for any and all disputes and claims relating in any way to or arising out of these terms of use, the site and / or the service (including your visit to or use of this site and / or the service) shall be final and binding arbitration, except that to the extent that either of us has in any manner infringed upon or violated or threatened to infringe upon or violate the other party’s patent, copyright, trademark or trade secret rights, or you have otherwise violated any of the User conduct rules set forth above then the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.
CONTACTING US
If you have any questions about these Terms of Service, the practices of A23 or its services, or your dealings with this site, please contact us via e-mail: hi@a20three.com
These Terms of Service have been updated and effective as of September 30th, 2024.
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A23 Dalla Mora, Konradstrasse 20, 8005 Zürich
ZURICH, 30.09.2024